Walt Disney World® Resort's virtual queue system currently operates for Guardians of the Galaxy: Cosmic Rewind and Tron Lightcycle / Run, and we've had consistent success over the years in landing early boarding groups. Though no strategy is a guarantee to land your party on limited-capacity attractions, our method has granted us consistent success.
Our methodology focuses on the 7 a.m. pass availability slot, but can be amended at any virtual queue time. Years of difficulty from guests have led to speculation that Wi-Fi/cell service changes, toggling Bluetooth connections, closing apps and any number of technological tricks can make the system "work faster." Our extensive testing has proven most of those to not correlate to getting a pass, though switching to cell service over internet if you are struggling with connection speeds may indeed be of use.
We instead recommend understanding how the system works and preparing yourself earlier than 7 a.m. to obtain a pass.
Be sure everyone who wants to ride has a Magic Kingdom® Park or EPCOT® reservation for the correct day, depending on what virtual queue your party is trying to enter
Open your My Disney Experience app on one party member's phone before 7 a.m. on your park day. We advise against multiple members of your party attempting to get the passes at the same time.
Scroll to the bottom of the app's first-tab home page, or go to the virtual queue button on the app's last tab
Select the virtual queue page, and choose your riding party before 7 a.m. It should auto-populate with everyone who has a reservation for the correct park that day, but you have the option to select other eligible guests if some do not appear.
If some don't appear, logging on early gives you time to ensure everyone has the correct park reservation. If they still don't appear, proceed with the appearing party and bring everyone to guest services upon entering the park, where cast members can help address virtual queue issues for those who were unable to join at this step.
Wait on the following screen, and refresh it constantly beginning at 6:59 a.m.
Click the button to enter the virtual queue when the refresh button changes
And you're all set! Being prepared early has been the key to getting us so many early virtual boarding groups for Tron Lightcycle / Run, Guardians of the Galaxy: Cosmic Rewind and the many attractions that have used the system previously.